Terms of service
Terms of Service - Lavender Hollow Crafts (11 August 2025)
Welcome to Lavender Hollow Crafts
These Terms of Service ("Terms") govern your use of our website and services. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.
1. Online Store Terms
You must be at least 18 years old, or have the consent of a parent or guardian, to use our site and make a purchase.
You agree not to use our products for any illegal or unauthorized purpose.
2. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without our written permission.
3. Product Information
We make every effort to display our products as accurately as possible. Colors may vary slightly due to your device's display settings.
All descriptions, pricing, and availability are subject to change without notice.
4. Pricing and Payment
Prices are listed in U.S. dollars.
We reserve the right to modify prices at any time without notice.
Payment is due at checkout. We accept the payment methods listed on our site.
5. Shipping and Delivery
Shipping times are listed in our Shipping Policy and may vary depending on location and carrier delays.
We are not responsible for delivery delays outside our control.
6. Returns and Refunds
Please see our Returns & Refunds Policy for details on eligible returns, time frames, and processes.
7. Third-Party Services
Certain tools or services may be provided by third-party partners (such as payment processors or shipping carriers). We are not responsible for issues arising from these services, though we will assist where possible.
8. Accuracy of Information
While we strive to ensure all information on our site is correct, we are not liable for any inaccuracies, errors, or omissions.
9. Prohibited Uses
You may not use our site or products:
- For unlawful purposes,
- To infringe on intellectual property rights,
- To transmit malicious code,
- Or to interfere with the security of the service or other websites.
10. Limitation of Liability
Lavender Hollow Crafts, our owners, and our staff are not liable for any indirect, incidental, or consequential damages resulting from the use of our site or products.
Craft kits may contain small parts or sharp tools. Use them responsibly and keep out of reach of young children and pets unless supervised.
11. Changes to Terms
We may update these Terms at any time by posting a revised version on this page. The date at the top of the page will reflect the latest update.
12. Contact Information
Questions about the Terms of Service should be sent to hello@lavenderhollowcrafts.com.